Delivery Policy

At SuperSprout.Farm, we are pleased to offer delivery services within a 50-mile radius of Salt Springs, FL. To ensure a smooth and efficient delivery experience, please familiarize yourself with our delivery policy:

  1. Delivery Radius: Our delivery services cover a radius of up to 50 miles from Salt Springs, FL. We aim to bring our fresh SuperSprouts directly to your doorstep within this designated area.
  2. Delivery Fees: For deliveries within 15 miles of Salt Springs, FL, there is no additional delivery fee. However, for deliveries beyond the initial 15-mile radius, an additional fee of $0.50 per mile will be applied. This fee covers the additional distance traveled to reach your location.
  3. Calculation of Delivery Fee: To determine the delivery fee for distances over 15 miles, we calculate the mileage from Salt Springs, FL to your specific delivery address using reliable mapping systems. The fee is calculated at a rate of $0.50 per mile for the additional distance beyond the initial 15 miles.
  4. Delivery Scheduling: When placing your order, please provide accurate delivery information, including your full address and contact details. Our team will coordinate with you to schedule a convenient delivery time within our regular delivery hours.
  5. Delivery Hours: Our standard delivery hours are incorporated into our weekly routes. We strive to accommodate your preferred delivery time, subject to availability and scheduling constraints. Please note that deliveries may be impacted by factors such as traffic conditions or unforeseen circumstances beyond our control.
  6. Delivery Confirmation: Once your order is out for delivery, our driver will make every effort to deliver your SuperSprouts within the agreed-upon timeframe. Upon arrival at your location, our driver will confirm the delivery with you and hand over the package. Please ensure someone is available to receive the delivery at the designated address.
  7. Special Delivery Instructions: If you have any special delivery instructions, such as gate codes or specific delivery instructions, please provide them when placing your order. We will do our best to accommodate your requests and ensure a successful delivery.
  8. Order Tracking: Unfortunately, at this time, we do not offer real-time tracking for our delivery services. However, if you have any concerns about the status of your delivery, please contact our customer support team, and we will provide you with the necessary information.

At SuperSprout Farm, we prioritize the timely and efficient delivery of our SuperSprouts, ensuring that you receive the freshest produce conveniently at your location. Should you have any questions, concerns, or special requests regarding our delivery services, please do not hesitate to reach out to our customer support team. We are here to assist you and provide a seamless delivery experience.

Thank you for choosing SuperSprout Farm. We appreciate your support and look forward to delivering our nutritious SuperSprouts to your doorstep within our designated delivery area.

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